At Omninecs, we believe that method is the first decisive step towards success
Thanks to our 20 years of experience and the exceptional skills of our resources, we have developed a unique methodology over the years that enables us to achieve faster results and considerable added value in Asset Performance Management and IT Service Management projects.
Our approach is divided into four phases, which are interconnected to always guarantee a holistic view of the project: Assess, Design, Implement, Maintain.
Any successful project starts with a detailed initial assessment phase. This is a decisive moment to get in tune with the customer, through dialogue and empathy and to fully understand their company, business and objectives. We believe it is essential to outline together with our clients what their expectations, current needs and future desires are, in order to make sure that we meet their demands and recommend the best strategy.
Implementing an IT solution involves more than just selecting and installing the right software. In our methodology, we always consider four key elements with a holistic view: people, processes, systems and data. For each of these we analyse the relative strategic importance and impact on the effectiveness of the project; this allows us to build a solid link between the customer's requirements and the solution we propose to implement.
Our team is composed of specialists and consultants with excellent technical skills and extensive field experience from the implementation of numerous - complex, challenging and successful - projects.
We believe that every IT provider of a certain level must also integrate a structured support and maintenance strategy in its offer. For this reason, Omninecs also offers various assistance and support services along with the solutions to meet each of our customers' need.
To make our methodology even more comprehensive and to ensure that our customers are covered for all their needs, we also offer a rich set of training modules. We are more than happy to share our know-how and grow together with our customers: training programmes are tailored to needs, to consolidate in-house knowledge and skills