Company: Omninecs
Location: Rome
Functional Area: IT: SOFTWARE
Contract Type: Permanent contract
About the position
Omninecs Europe Ltd (www.omninecs.com) is a company operating as a System Integrator in IT consulting and in the sale of proprietary and third-party software solutions, in the EAM (Enterprise Asset Management) and ESM (Enterprise Service Management) domains. The company operates throughout the national territory with over 50 employees and is an IBM and Atlassian partner.
We are looking for a proactive and energetic individual, eager to build the foundations of their career as an IT Service Management Specialist, ensuring the delivery of high-quality IT services across different phases, including service planning, process design and implementation, operations management, control, and continuous service improvement.
We offer a smart and collaborative environment, with continuous training plans and paths aimed at certifications. Concrete opportunities for professional growth.
The company headquarters is in Rome, with a high level of flexibility for remote work.
Ideal candidate requirements
- STEM degree (Computer Science, Engineering, Mathematics, Physics)
- Ability to gather and interpret customer needs and requirements
- Strong interpersonal skills and problem analysis/solving abilities
- Ability to synthesize information effectively
- Team-oriented mindset and strong interpersonal skills
- Motivation, accuracy, and reliability
- At least 2 years of experience
Required skills
- Experience in administering Jira and/or Confluence platforms or other ticketing and documentation systems
- System-level knowledge of Windows and Linux operating systems
- Knowledge of one or more programming languages: PHP, Python, Groovy, Java, Javascript
- Basic networking knowledge
- Basic knowledge of monitoring solutions such as Nagios/OP5, Solarwinds, or similar
- Preferable knowledge of databases and application servers
- Preferable knowledge of scripting (bash shell)
- Preferable knowledge of IT Service Management processes (e.g., Incident, Problem, Change Management, etc.)
A good command of written and spoken English is required.
Privacy
By submitting their CV, candidates authorize Omninecs Europe Ltd to process their personal data in accordance with Legislative Decree 196/03 and GDPR 2016/679 (General Data Protection Regulation).